Kydma.com offers 30 days money-back guarantee under certain conditions.
Kydma.com may, but are under no obligation to, honor requests for refunds for the following reasons:
No satisfaction with our web hosting services.
If you are unhappy with any aspect of our service, please contact our Billing Department which will attempt to rectify the situation. If the issue cannot be fixed, you are entitled to a refund within the first 30 days of service.
No refund will be provided past the 30 days period.
Violations of our Terms of Service will void the Refund Policy.
Only first-time accounts are eligible for a refund. What this means is if you had signed up with us for more than 30 Days or if you had requested a refund before, then you will not be eligible for a refund.
Note: Domain names will not be included in the refund, as the domain names are already registered for 1 year and more with registrars, and we can’t get the money back.
Execution and no-execution of our courses/ plans: if the buyer can show that. he or she tried to execute the instructions in our courses/ plans and didn’t succeed, he or she can apply for a refund.
On contrary, if the buyer can not provide any proof of execution, the refund will be denied.
It’s a case by case, situation and all requests of refunds will be studied.
Depending on the price of the product/service, Kydma.com may require you to first submit proof of other fees.
Use our support tickets system to reach us.
Updated on 7th of May 2021.
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